Privacy Policy

1. Introduction

WA Visual Ltd (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, or engage our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact information such as name, company name, job title, email address and telephone number
  • Business information provided as part of enquiries, quotations or project delivery
  • Site access details and location data necessary for surveys, audits and installations
  • Correspondence and communications with us
  • Technical data including IP address, browser type and website usage data

3. How We Use Your Information

We use personal data to:

  • Respond to enquiries and provide quotations
  • Deliver and manage our services
  • Communicate with clients, suppliers and partners
  • Manage contracts, invoicing and payments
  • Improve our website and services
  • Meet legal, regulatory and insurance requirements

We only process personal data where there is a lawful basis to do so.

4. Lawful Basis for Processing

Our lawful bases for processing personal data include:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • Consent, where required

5. Sharing Your Information

We may share personal data with trusted third parties where necessary to deliver our services, including:

  • Installation teams and subcontractors
  • Logistics and transport providers
  • Professional advisers such as accountants or insurers

All third parties are required to handle data securely and in accordance with data protection laws.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure. Data is stored securely and only accessible to authorised personnel.

Personal data is retained only for as long as necessary to fulfil its purpose or meet legal requirements.

7. Your Rights

Under data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent where applicable

Requests can be made by contacting us using the details below.

8. Cookies

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. Further information may be provided in a separate Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

WA Visual Ltd
Email: info@wearevisual.co.uk

 

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